I travel a decent amount, and that means rental car counters. I have a preferred vendor, and they annoy me in more ways than one. It is a good company, and they do a great job, but…
I just can’t understand why they have to ask me how was the customer service today?
Do they ever get the answer, “terrible”?
What do you want me to say?
Did I get the car? Did it breakdown? This is a starting point for customer service, and really, it didn’t have anything to do with them. All they did was hand me the keys.
If they took the reservation and they actually kept the reservation, that is all I need. I mean, according to Jerry Seinfeld, “It really is the most important part…”
In reality, these people are just pieces in a bigger puzzle. They are not autonomous, nor are they without responsibility. They are “required” to ask me how the service was today. I get it.
What about you Christian?
Are you fulfilling your role?
“A disciple is not above his teacher, nor a servant above his master. It is enough for the disciple to be like his teacher, and the servant like his master. If they have called the master of the house Beelzebul, how much more will they malign those of his household.” Matthew 10:24-25
As a disciple of Jesus Christ, I have a role to play in the kingdom. That might include proclaiming the gospel to the lost. It might be training my children in the ways of the Lord. It might be to suffer for righteousness sake. Well, actually it is all of those.
Let’s get busy, let’s find out how that customer service was, I can assure you it won’t be appreciated by most, but it is a necessity and requirement for those in the kingdom.